Rtf8 treats every member's privacy as a top priority. This policy transparently explains how we collect, use, store, and protect your personal information when you use our platform.
All data transmitted between your device and rtf8 servers is protected by 256-bit SSL encryption — the same technology used by leading financial institutions worldwide.
Rtf8 has never sold, rented, or traded your personal data to any third party for marketing or commercial purposes. Your information belongs entirely to you.
Every member has the right to access, amend, or request deletion of their personal data. rtf8 makes this process straightforward through responsive and easy-to-use support channels.
Personal data is stored on servers protected by strict access controls, continuous monitoring, and regular backups. Only authorised personnel have access to sensitive information.
Rtf8 uses cookies to improve your user experience. You can manage your cookie preferences at any time through your browser settings. We do not use cookies to track activity outside the platform.
Rtf8's Privacy Policy complies with international best practices in data protection. We only disclose information to authorities when legally required by law.
Quick Summary: rtf8 collects the data necessary to manage your account and deliver services securely. We do not sell your data. You may request access to or deletion of your data at any time. All information is protected with 256-bit SSL encryption.
Rtf8 takes member privacy seriously. This Privacy Policy details our practices for managing the personal information you share while using the rtf8 platform. This document is written in plain language because we believe transparency is the foundation of trust.
When you register an account, make a deposit, play games, or contact the rtf8 support team, you may provide us with personal information. This policy clearly explains what we do with that information, why we need it, and how we protect it.
This Privacy Policy applies to all rtf8 services, including the website, mobile app, and any communications between you and our platform. By using rtf8 services, you confirm your understanding and acceptance of this policy.
Rtf8 only collects information that is strictly necessary to operate the platform and deliver the best service to you. We do not collect irrelevant or excessive data.
| Data Category | Example Information | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, IC/Passport number | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number | Account communications, two-factor authentication |
| Financial Information | Bank account number, account holder name | Deposit and withdrawal processing |
| Usage Data | Game history, login activity, transactions | Account security, customer support, audits |
| Technical Data | IP address, device type, browser, approximate location | Security, fraud detection, platform performance |
Note: Financial information such as credit card numbers is not stored directly by rtf8. All transactions are processed through certified payment processors that comply with industry security standards.
All information collected by rtf8 is used for specific, legitimate purposes. We do not use your data for any other purpose without obtaining your additional consent.
Rtf8 does not use your data to make automated decisions that materially affect you without human intervention. Any decision involving account restrictions or closures is reviewed by a qualified team.
Rtf8 does not sell, rent, or trade your personal data to third parties for marketing purposes. Information is shared only in limited circumstances and for clearly defined purposes, as outlined below:
rtf8 Guarantee: We never sell your data to advertisers, marketing companies, or data brokers. Every third party that receives your data is bound by a strict data protection agreement.
Rtf8 invests seriously in security infrastructure to ensure your personal data is always protected. We employ multiple layers of technical and administrative safeguards to minimize the risk of unauthorized access, data breaches, or data loss.
Security Incidents: In the event of a data breach that may affect you, rtf8 will notify impacted members within a reasonable timeframe and take immediate steps to limit the damage.
Rtf8 uses cookies and similar technologies to enhance the user experience, maintain login session security, and understand how the platform is used. We use three main types of cookies:
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the rtf8 platform. rtf8 does not use cookies to track your activity outside our platform.
As a rtf8 member, you have certain rights regarding your personal data. rtf8 fully respects these rights and provides accessible channels for you to exercise them.
You may request a copy of all personal data rtf8 holds about you at any time.
You may request corrections to inaccurate or outdated information in your account records.
You may request deletion of your personal data, subject to applicable legal retention obligations.
You may request that rtf8 restrict how your data is processed under certain specified circumstances.
You may request your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, contact the rtf8 support team via 24/7 live chat or submit a written request to [email protected]. We will process your request within a reasonable timeframe.
Rtf8 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Retention periods vary by data type:
When data is no longer needed and there is no legal obligation to retain it, rtf8 will securely delete or anonymise it so that it cannot be recovered. This data deletion process is carried out on a regular scheduled basis.
Rtf8 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. The "Updated" date at the top of this page indicates when the latest version was published.
For material and significant changes, rtf8 will notify members via a prominent in-platform notification or registered email at least 7 days before the changes take effect. Your continued use of the rtf8 platform after those changes take effect constitutes your acceptance of the latest version of the Privacy Policy.
Recommendation: We encourage you to review this page regularly to stay informed about how rtf8 manages your personal data. If you disagree with any changes, you have the right to close your account.
If you have any questions, concerns, or requests regarding rtf8's Privacy Policy or how we handle your personal data, our team is ready to assist through the following channels:
Live Chat 24/7
Live support in both Malay and English is available at all times via the chat icon on the platform.
Official Email
Send your written enquiry to [email protected] — we will respond within 1–2 business days.
Rtf8 protects your privacy with 256-bit SSL encryption, transparent policies, and an unwavering commitment to your security. Register today and play with peace of mind — your data is always safe with us.